Grow your Business and Reach More Customers

Google My Business has added a new option that says “Connect in real-time, with video conferencing.” It says you can “grow your business and reach more customers when you use video conferencing providers.” Then a “set up” button to start to configure it.

I guess this is activated if you have updated your service availability option in Google My Business to specify you offer video appointments but it is not 100% confirmed.

Here is a screenshot of the box on the main home dashboard of Google My Business after you sign in and select a specific business:

After you click on “Set up” you are given these online video service providers including Google Meet, Webex, Skype, and Zoom. Here is a screenshot:

But after that, there does not seem to be a way to set it up more beyond that yet. When you click on Google Meet, it takes you to google.com/meet which I already use all the time. In fact, all the links take you to those service providers. Google does link to this help document with more details on how to configure it. There is a lot of Local SEOs that are chatting about this as well in the Local Search Forums.

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Google Search Ranking Algorithm Update 18 June 2020

GMB listing’s insight reports are delaying due to bug!

There are many users in the Local Search Forums are complaining about Google My Business Insight Bug due to reporting issues. They are seeing weird reporting glitches in the GMB Insights section. This is not very common to see these horrific drops or data glitches in the reporting tool, I think after Search Console Indexing Bug this is happening with all Google products like delays  in Google Ads & AdSense reporting.

Google My Business Reporting Bus Complaints:

I am checking monthly insights for clients. I am seeing what visually looks like an insight reporting bug for views, and wondered if anyone is seeing this as well. I am seeing it across several clients/accounts and across locations for my multi-location clients. There is a trough that begins around 4/5-7 and recovers around 4/12-14. They all look similar to this screenshot. Anyone else seeing this?

Ok, after saw these complaints, I login to my GMB account and try to get the insight report which is missing. Google My Business Page showing me data may be delayed. The insights data may be missing or delayed due to reporting issues. There is no impact on the appearance of your business on Google. Here is the screenshot of SEOBizWorld: 

 

So I called to GMB support and got connected with CSR. They informed me that they are working on the insights section to make is more responsive. CSR also said that the GMB insight report will be back and available soon. Not all the users are seeing this issue but many have their concerns about Google My Business Reporting Bug. Like I said in the above that it should be related to Search Console Indexing Bug or maybe delays in Google Ads reporting. So if you are noticing these issues so please share your experience here. Find more details at Local Search Forums.

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